The outcomes are in! The extremely anticipated 2025 Shopper Intelligence Awards have revealed the top-performing insurers within the business.
After seeing fluctuations in premiums throughout the entire of the overall insurance coverage business, and when buying and switching will be completed at a easy click on of a mouse, it is a yr the place insurers should excel throughout the board to satisfy the wants of their prospects. These awards rejoice the businesses which have gone above and past to reveal their dedication to their prospects throughout a demanding time.
Annually, our Insurance coverage Behaviour Tracker (IBT) surveys almost 50,000 house and motor insurance coverage prospects to uncover genuine insights into their experiences. We consider suppliers throughout 5 key classes: Buyer Belief, Buyer Service, Claims Satisfaction, Buyer Satisfaction, and Buyer Advice. The winners in these classes signify the gold commonplace within the business, securing their place because the UK’s greatest ranked insurers.
“We’re delighted to disclose this yr’s winners,” stated Ian Hughes, CEO of Shopper Intelligence. “These manufacturers excel at anticipating and addressing their prospects’ wants, incomes their place as standout leaders within the business. Their unwavering dedication, experience, and reliable service mirror precisely what prospects search in an insurance coverage supplier.”
2025 Award Winners
The winners of the Shopper Intelligence Awards 2025 in motor insurance coverage:
The winners of the Shopper Intelligence Awards 2025 in house insurance coverage:
*Please be aware that winners are listed in alphabetical order.
Actual buyer suggestions is invaluable when looking for insurance coverage. Our analysis exhibits that customers are over 5 instances extra probably to decide on a model recognised by awards primarily based on actual buyer opinions somewhat than these judged by business our bodies. That’s the place the Shopper Intelligence Awards excel, in setting the usual for excellence via the voices of real prospects.
These awards spotlight the businesses that actually perceive what it means to satisfy and exceed buyer expectations.
In case your model has been recognised this yr, don’t miss the chance to take advantage of your success. Attain out to our workforce to discover how we can assist amplify your achievement and showcase your dedication to excellence.
Are you a 2025 winner? Enquire about your award at present…
Congratulations – what an achievement! Why? As a result of these awards are primarily based purely on their suggestions – and so they say you’re the model to be with. Now it’s over to you to resolve the way you want to maximise the worth of your award win. Click on under to seek out out extra…
