Throughout her annual OB-GYN go to, Callie Anderson requested about getting off the contraception capsule.
“We determined the best choice for me was an IUD,” she mentioned, referring to an intrauterine system, a long-acting, reversible sort of contraception.
Anderson, 25, of Scranton, Pennsylvania, requested her physician how a lot it may cost. On the time, she was working in a U.S. senator’s native workplace and was coated underneath her father’s insurance coverage by way of a plan provided to retired state police.
“She informed me that IUDs are nearly universally coated underneath insurance coverage however she would ship out the prior authorization anyway,” Anderson mentioned.
She mentioned she heard nothing extra and assumed that meant it was coated.
After ready months for an appointment, Anderson had the insertion process final March. She paid $25, her copay for an workplace go to, and every little thing went nicely.
“I used to be in all probability within the room itself for lower than 10 minutes, together with taking garments on and off,” she mentioned.
Then the invoice got here.
The Medical Process
In keeping with Deliberate Parenthood, IUDs and implantable contraception represented almost 25% of its contraceptive providers supplied from October 2021 to September 2022, per the newest information accessible.
There are two sorts of IUDs: copper, which Deliberate Parenthood says can defend in opposition to being pregnant for as much as 12 years, and hormonal, which might final from three to eight years relying on the model. Hormonal IUDs can forestall ovulation, and each varieties have an effect on the motion of sperm, designed to cease them from reaching an egg.
A doctor or different practitioner makes use of a tube to insert the IUD, passing it by way of the cervix and releasing it into the uterus.
Docs usually advocate over-the-counter medicine for insertion ache, a priority that prompts some sufferers to keep away from IUDs. Final 12 months, federal well being officers advisable medical doctors focus on ache administration with sufferers beforehand, together with choices comparable to lidocaine pictures and topical anesthetics.
The Last Invoice
$14,658: $117 for a being pregnant check, $9,862 for a Skyla IUD, $4,057 for “clinic service,” plus $622 for the physician’s providers.
The Billing Drawback: A ‘Grandfathered’ Plan
Anderson acquired a uncommon glimpse of what can occur when insurance coverage doesn’t cowl contraception.
The Inexpensive Care Act requires well being plans to supply preventive care, together with quite a lot of contraceptives, with out value to the affected person.
However Anderson’s plan doesn’t must adjust to the ACA. That’s as a result of it’s thought-about a “grandfathered” plan, which means it existed earlier than March 23, 2010, when President Barack Obama signed the ACA into legislation, and has not modified considerably since then.
It’s unclear what number of Individuals have such protection. In its 2020 Employer Well being Advantages survey, KFF estimated that about 14% of coated employees had been nonetheless on “grandfathered” plans.
Anderson mentioned she didn’t know that the plan was grandfathered — and that it didn’t cowl IUDs — till she contacted her insurer after it denied cost. Her physician with Geisinger, a nonprofit well being system in Pennsylvania, was in-network.
“My understanding was Geisinger would attain out to insurance coverage and if there was a difficulty, they might inform me,” she mentioned.
Mike McMullen, a Geisinger spokesperson, mentioned in an electronic mail to KFF Well being Information that with most insurance coverage, “prior authorization isn’t required for putting contraception units, nonetheless, some insurers could require prior authorization for the process.”
He didn’t specify whether or not it’s the well being system’s coverage to hunt such authorizations for IUDs, nor did he touch upon the quantity charged.
The Pennsylvania State Troopers Affiliation, which provides some retirees the plan that coated Anderson, didn’t reply to requests for remark. Highmark Blue Cross Blue Protect, the insurer, referred inquiries to the state.
Dan Egan, communications director for the state’s Workplace of Administration, confirmed in an electronic mail that the insurance coverage plan is a grandfathered plan “for former Pennsylvania State Troopers Affiliation members who retired previous to January 13, 2018.”
A profit handbook for the plan identifies it as grandfathered and lists quite a lot of excluded providers. Amongst them are “contraceptive units, implants, injections and all associated providers.”
The $14,658 invoice, an quantity that sometimes can be negotiated down by an insurer, was solely Anderson’s accountability.
“Fourteen thousand {dollars} is astronomical. I’ve by no means heard of something that top” for an IUD, mentioned Danika Severino Wynn, vice chairman for care and entry on the Deliberate Parenthood Federation of America.
Prices for IUDs differ, relying on the kind, the place the affected person lives, insurance coverage standing, the provision of economic help, and extra medical components, Severino Wynn mentioned.
She mentioned most insurers cowl the units, however protection can differ, too. As an example, some cowl solely sure varieties or manufacturers of contraceptives. Usually, an IUD insertion prices $500 to $1,500, she added.
Many suppliers, together with Deliberate Parenthood, have sliding-scale charges primarily based on earnings or can arrange cost plans for cash-paying or underinsured sufferers, she mentioned.
In keeping with FAIR Well being, a price estimation software that makes use of claims information, an uninsured affected person within the Scranton space might anticipate to be charged $1,183 for an IUD insertion carried out at an ambulatory surgical procedure middle or $4,319 in a hospital outpatient clinic.
The Decision
Anderson texted and known as her insurer and Geisinger a number of occasions, spending hours on the telephone. “I’m appalled that nobody at Geisinger checked my insurance coverage,” she wrote in a single message with workers at her physician’s workplace.
She mentioned she felt rebuffed when she requested billing representatives about monetary help, even after noting the invoice was greater than 20% of her annual earnings.
“I wasn’t in remedy on the time, however on the finish of this I ended up going to remedy as a result of I used to be stressed,” she mentioned. The billing workplace, she mentioned, “informed me that if I didn’t pay in 90 days, it will go to collections, and that was scary to me.”
Finally, she was put in contact with Geisinger’s monetary help workplace, which provided her a self-pay low cost knocking $4,211 off the invoice. However she nonetheless owed greater than she might afford, Anderson mentioned.
The ultimate provide? She mentioned a consultant informed her by telephone that if she made one lump cost, Geisinger would give her half off the remaining costs.
She agreed, paying $5,236 in whole.
The Takeaway
It’s all the time greatest to learn your profit booklet or name your insurer earlier than you bear a nonemergency medical process, to examine whether or not there are any exclusions to protection. As well as, name and converse with a consultant. Ask what you would possibly owe out-of-pocket for the process.
Whereas it may be laborious to know whether or not your plan is grandfathered underneath the ACA, it’s value checking. Ask your insurance coverage plan, your employer, or the retiree advantages workplace that provides your protection. Ask the place the plan deviates from ACA guidelines.
With contraception, “generally you must get actually particular and say, ‘I’m searching for this sort of IUD,’” Severino Wynn mentioned. “It’s extremely laborious to be an advocate for your self.”
Most insurance coverage provide on-line calculators or different methods to study forward of time what sufferers will owe.
Be persistent in looking for reductions. Supplier costs are nearly all the time greater than what insurers would pay, as a result of they’re anticipated to barter decrease charges.
Invoice of the Month is a crowdsourced investigation by KFF Well being Information and The Washington Put up’s Effectively+Being that dissects and explains medical payments. Since 2018, this sequence has helped many sufferers and readers get their medical payments lowered, and it has been cited in statehouses, on the U.S. Capitol, and on the White Home. Do you’ve a complicated or outrageous medical invoice you need to share? Inform us about it!
[Correction: This article was updated at 9:30 a.m. ET on Jan. 31, 2025, to correct the spelling of Geisinger spokesperson Mike McMullen’s name.]