Insurance coverage automation software program supplier Ascend has partnered with btcore by borrowedtyme to offer fee processing choices for insurance coverage companies utilizing btcore’s system constructed on the Salesforce Monetary Providers Cloud.
The btcore system centralises billing, claims, shopper relationships, monetary accounting information, insurance policies, profiles and repair interactions.
This consolidation is designed to empower gross sales and repair groups to make knowledgeable choices, suggestions to particular person shoppers, in addition to strengthen shopper relations.
With the combination of Ascend’s fee processing choices, companies utilising btcore can acquire entry to number of fee strategies to supply their shoppers.
Ascend goals to boost the profitability of insurance coverage corporations by selling income development and minimising operational expenditures.
By using AI-powered automation, the corporate seeks to simplify administrative processes, present monetary insights and optimise treasury administration.
Ascend’s expertise is meant to cut back the burden of repetitive back-office duties, permitting companies to deal with shopper retention.
Ascend co-CEO Andrew Wynn stated: “We’re thrilled to companion with borrowedtyme to offer insurance coverage brokers with a unified platform that simplifies their operations and enhances buyer experiences. This integration with btcore permits brokers to streamline their workflows, scale back administrative burdens and deal with what they do greatest – serving their shoppers.”
Commenting on the alliance, borrowedtyme co-founder Kevin Rall acknowledged: “The aim of borrowedtyme is to companion with impartial brokers, brokers and carriers to extra successfully operationalise expertise that may strengthen the distribution of insurance coverage to policyholders. Integrating with fee processing companies like Ascend aligns completely with this mission and enhances the general buyer expertise for paying company invoice invoices.”
In February this 12 months, Ascend expanded its partnership with Annex, a managing basic agent specializing in high-risk owners and flood insurance coverage insurance policies.
This enlargement introduces a premium financing resolution for residential flood insurance coverage, which is designed to facilitate entry to flood protection for owners.
