Buyer interplay know-how supplier Glia has unveiled an integration with Insurity’s Employees’ Compensation Suite answer, beneath an expanded alliance with Insurity.
This integration is designed to streamline interactions between insurers, their brokers, and prospects straight inside the Insurity interface.
Insurity’s complete suite provides core programs, predictive analytics, premium audit, and loss management options.
With the Glia integration, insurers can now help their brokers and policyholders throughout varied channels, together with underwriting, billing, and claims, by AI-powered automation and Glia’s ChannelLess Structure.
Insurity CEO Chris Lafond mentioned: “As we proceed to empower insurers to modernize their know-how methods and drive extra effectivity throughout the enterprise, increasing our profitable partnership with Glia and launching this integration into our employees’ comp suite answer was the pure selection.
“Plus, we’re excited to have Ryan Clissa take the stage at our annual occasion, sharing his experience on how insurers can future-proof their service operations by remodeling interactions.”
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Glia’s unified interplay administration strategy is revolutionising company-customer interactions by unifying voice, digital customer support, and AI, based on the corporate.
The Glia Interplay Platform’s structure eliminates widespread points corresponding to knowledge silos and dropped context.
Glia insurance coverage director Ryan Clissa mentioned: “As Insurity helps employees’ comp carriers modernise their know-how stack, the necessity to meet brokers and prospects the place they’re on display screen and ship a personalised, guided expertise is rising.
“I stay up for discussing the numerous methods AI and digital communication channels are redefining the insurance coverage trade with this influential crowd, diving deep into ideas and greatest practices for the way to strengthen agent and buyer relationships, streamline operations and scale back prices.”
Glia works with greater than 500 insurance coverage corporations, banks, credit score unions, and monetary establishments globally. It secured over $150m in funding and has a valuation exceeding $1bn.
In Might, Insurity partnered with Certificates Hero, a SaaS platform for managing certificates of insurance coverage.
