HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which are crucial to our tradition and work. We’re excited to characteristic our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the best way as much as their tenure and development. On this submit, hear from Agent Assist Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he exhibits up as his genuine self, and his love for languages.
Prior to now I labored for a grassroots group that linked Californians to reasonably priced well being care. When I discovered the job at HealthSherpa, it was a chance to return to working with the Inexpensive Care Act (ACA) and serving to individuals make higher selections about their healthcare. At HealthSherpa I assist shoppers discover educated brokers and guarantee brokers can present client assist – solely this time, in a nationwide setting.
I come from a predominantly Latino neighborhood; a lot of of us in the neighborhood don’t converse English or have entry to sources concerning the ACA. HealthSherpa actually makes a distinction for these communities.
Most significantly, it permits me to be my most genuine self. I’ve an image of my accomplice & little brother as my work profile image on Slack. It helps begin the dialog with different individuals – who am I personally, and who’re the individuals on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. Once I speak to individuals right here who’re excited about studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely excited about desirous to know extra about me and my life. It’s this sort of tradition that has made me really feel extra snug right here than I’ve in some other job.
I’m arising on three years at HealthSherpa and we’re about to enter what can be my third Open Enrollment Interval (OEP). I’ve performed lots of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that in the end assist insurance coverage brokers work out what information they want so as to excel of their work.
Total, I’m most pleased with having helped develop a robust information base for brokers over time I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you simply’ll discover at HealthSherpa. To look again and take into consideration what I’ve performed right here – it’s eye-opening, in a great way. It makes me suppose, “Wow, that is what we’ve been in a position to accomplish; that is how I’ve grown.”
- Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it may really feel daunting, particularly in an interview, to return out of your shell. However that’s essential to standing out.
- When you’re right here, I’d strongly suggest you embrace the unknown. You might need a baseline concept of what the ACA is, however as you dive deeper, there’ll at all times be some factor of the ACA that you simply’ll encounter, and also you received’t acknowledge or perceive it straight away. These are alternatives to study one thing new, and your group will show you how to determine it out. It’s crucial to assist one another in our work, in order that we are able to additional deepen our information base.
I like training languages and translating for folk in numerous methods. I’ve love each for the languages themselves, and likewise the training and acquisition of language abilities. For me, studying languages is about attending to know individuals and their environments. It’s a ability, however it’s additionally a method to study extra concerning the world.
I’m bilingual in Spanish and English and likewise discovered Japanese as a baby. Later in life, I studied French and German as nicely. I really feel like I can’t fairly name myself a polyglot, however at house there are phrases, phrases, and entire sentences in Japanese or Spanish although we primarily converse English- it’s a little bit of a whirlwind.
Wish to work with Kino and the remainder of our phenomenal group? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!