This text is a part of a sponsored collection by EZLynx.
Unbiased insurance coverage brokers are at all times looking for smarter methods to serve their shoppers and run their companies extra effectively. At this yr’s Utilized Internet convention, attendees couldn’t cease raving concerning the EZLynx® instruments they depend on day by day. Whether or not it was a long-time company proprietor or an enthusiastic newcomer, one factor was clear; EZLynx is altering how brokers get issues finished.
On this publish, we’ll take a better have a look at the EZLynx options that had everybody buzzing at Utilized Internet. From making workflows easier to profitable new shoppers, these instruments are reshaping company operations. For those who’re inquisitive about elevating your company’s effectivity and consumer satisfaction, learn on to study what makes EZLynx stand out.
One Platform, Infinite Potentialities
One device that had insurance coverage professionals excited was EZLynx’s all-in-one administration system. For the businesses we’ve heard from, constant use of the AMS resulted in 24% YOY development. Brokers have been particularly impressed with how the platform brings collectively all the pieces, from score and consumer communications to coverage administration, all in one unified system. No extra juggling a number of software program methods or cluttered spreadsheets; all the pieces you want is correct there in a single easy-to-use interface.
Brokers at Utilized Internet cherished the best way the answer connects private and industrial accounts in a single profile, opening alternatives for cross-selling and upselling effortlessly. They shared how the intuitive design cuts down on work hours whereas creating room for development.
The Secret Weapon for Conserving Shoppers Loyal
If there’s one function brokers couldn’t cease speaking about at Utilized Internet, it was EZLynx’s retention answer. The renewal options in EZLynx are so efficient that they ship 8 factors increased coverage retention on common in comparison with businesses that don’t use EZLynx retention instruments.
These instruments have been praised for serving to businesses keep forward in right now’s difficult market by providing day by day insights into renewals. Brokers cherished how retention instruments allowed them to determine price modifications early and store for higher choices for shoppers, lengthy earlier than insureds thought-about switching suppliers.
The power to pair these insights with automated reminders and electronic mail campaigns makes sustaining sturdy relationships easy. Brokers agreed: this function is a must have to maintain shoppers pleased and constant.
“Measurable enhancements for our company have been in retention for positive. Having the ability to use Retention Heart and simply having these insights for us is big. We’ve changed into being actually proactive reasonably than reactive and only a extra personalised service.”
Christina Lynch, CEO, FirstMark Insurance coverage
Streamlined Business Traces Submissions
EZLynx’s developments in industrial insurance coverage workflows had brokers excited concerning the future. Many attendees have been intrigued by the modern instruments designed to simplify quoting and submissions for small and medium-sized industrial strains. These options are set to do for industrial insurance coverage what EZLynx’s comparative rater did for private strains: make the method sooner, simpler, and more practical.
The brand new industrial strains improvements goal to simplify the method for brokers, making it simpler to interact with shoppers and promote industrial insurance coverage. By addressing key ache factors, corresponding to lowering the time from quoting to presentation, EZLynx is ready to streamline industrial insurance coverage workflows considerably. As a result of we’re making the workflow extra environment friendly, these time financial savings and the truth that we’re taking out the guess work make promoting industrial strains insurance coverage extra worthwhile. This development is especially thrilling for businesses trying to develop their industrial strains enterprise or enhance their present processes.
“It appears as if the identical method EZLynx revolutionized private strains quoting years in the past with the comparative rater, the brand new industrial strains submission workflow has the chance to do this for small and medium industrial as effectively.”
Andy Kirkham, Director of Operations, Firefly Company
The Energy of EZLynx AI
Utilized Internet attendees have been additionally raving about how AI-powered EZLynx Digital Assistant (EVA™) is simplifying workflows, from writing skilled emails to responding to service-related inquiries routinely. EVA helps brokers craft clear, partaking emails tailor-made to size, tone, and topic preferences. With AI-generated drafts, employees can simply overview and refine to craft and ship the right electronic mail in nearly no time in any respect.
Brokers have been particularly enthusiastic about EVA’s potential to scale back the coaching burden on new hires. With EVA’s content material help function, new hires (or skilled ones) can ask EVA the best way to carry out particular actions in EZLynx and obtain instantaneous, step-by-step directions to perform any job confidently.
Account summarization in EVA may also give brokers an entire, instantaneous abstract of consumer communication historical past by collating emails, texts, notes, and exercise logs. This can be a improbable useful resource for brand new hires trying to get caught up or for brokers who desire a refresher earlier than talking with a consumer or attending a gathering. With these AI capabilities, enhancing service high quality and workforce productiveness has by no means been simpler.
“If we don’t undertake AI in our company, we’re going to get left behind. In order that’s an enormous initiative for me and has been for years, and transferring ahead. I simply love that EZLynx is in the identical thoughts body as our company and making an attempt to undertake that. It makes our workers extra productive. It’s going to assist with onboarding as we’re coaching. It’s simply infinite on the way it’s going to alter the best way that we do enterprise.”
Christina Lynch, CEO, FirstMark Insurance coverage
Automation That Handles the Exhausting Stuff
Automation instruments additionally stood out as a must have answer for businesses aiming to maximise productiveness. EZLynx automation saves businesses a median of 558 hours per 30 days, and Utilized Internet attendees cherished the way it frees up hours of time that will in any other case be spent on repetitive duties – whether or not it’s sending reminders, scheduling follow-ups, or managing pressing claims throughout disasters like hurricanes.
The actual magic of EZLynx automation is in the way it helps businesses scale with out shedding the private contact. By automating routine processes, brokers can focus their power on the issues that matter most – constructing consumer relationships and rising their enterprise. Utilized Internet attendees emphasised this function as a high decide for businesses trying to increase effectivity whereas sustaining a hands-on method.
“[EZLynx automation] helps me have the ability to focus on the issues that I have to be doing whereas the system is doing work within the background. With Automation Heart, you may take these duties which can be a bit bit tedious and let it offload into that.”
Suzanne Sansom, Company Proprietor of Suzanne Sansom Insurance coverage Companies Inc. and Sensible Alternative State Director
The Instruments Redefining Insurance coverage Success
At Utilized Internet, EZLynx proved why it’s a favourite answer amongst impartial insurance coverage brokers. From its intuitive, all-in-one administration system to its time-saving automation instruments, EZLynx empowers businesses to remain organized, environment friendly, and forward of consumer wants. Whether or not your focus is retention, industrial insurance coverage workflows, or leveraging AI, EZLynx has the options to assist your company develop.
Utilized Internet attendees walked away energized and able to take their success to the subsequent stage – and with EZLynx, it’s clear they’ve discovered a accomplice that’s simply as devoted to their targets as they’re.
Able to thrive with instruments that ship company success? Go to EZLynx.com to discover what’s doable right now!
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