UK’s FCA initiates probe into safety insurance coverage gross sales


UK regulator the Monetary Conduct Authority (FCA) has initiated a market examine to judge the distribution of pure safety insurance coverage merchandise and their alignment with client pursuits. 

The examine goals to evaluate if the market operates in accordance with the FCA’s operational goals and client safety rules. 

Pure safety merchandise reminiscent of time period assurance, crucial sickness cowl, earnings safety insurance coverage and complete of life insurance coverage are designed to assist people and their dependents financially in instances of loss of life, incapacitation or damage.  

The FCA expressed issues over practices that will not symbolize truthful worth, reminiscent of pointless client switching pushed by intermediaries. 

It additionally voiced issues over fee practices that would inflate premiums, and potential truthful worth points with some merchandise reminiscent of assured acceptance over 50s insurance coverage.  

In 2023, pure safety insurance coverage insurance policies led to round £4.85bn ($6.27bn) being paid out in claims to assist folks affected by bereavement, sickness and damage. 

The FCA is anxious that fee buildings could affect client outcomes and the general worth and design of the merchandise.  

The authority dedicated to an in depth examination of the sector in August of the earlier yr and sought suggestions from the market earlier than finalising the phrases of reference for the examine. 

This examine will assess whether or not the fee construction incentivises advisers to suggest pointless switching, if insurers are elevating premiums to pay greater commissions to intermediaries and whether or not the merchandise provide truthful worth.  

The FCA plans to publish preliminary findings and any proposed subsequent steps by the tip of 2025. 

FCA supervision, coverage, competitors and worldwide government director Sarah Pritchard mentioned: “Customers depend on pure safety to offer an essential security web, usually when they’re at their most susceptible be it by way of bereavement, sickness or damage. We’re decided to make sure the market is working effectively and delivers good outcomes for customers by testing it or suggesting enhancements. 

“In launching the examine at the moment, we can take a better look earlier than contemplating subsequent steps. We’ll hold stakeholders recurrently up to date and welcome the suggestions to this point that may assist us plan the scope of this overview.” 


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