This text is a part of a sponsored sequence by Skilled Insured.
Operating a rising insurance coverage company at present means juggling quote requests, endorsements, COIs, obtain reconciliation, coverage servicing, and more-all whereas making an attempt to reply rapidly to shoppers and retain your e-book. However with staffing shortages, rising prices, and heavy system work, many businesses discover themselves overwhelmed.
That’s why extra businesses are outsourcing again workplace help to a specialised accomplice like Selectsys.
What Does “Agent Assist” Really Imply?
At Selectsys, Agent Assist means turning into an extension of your inner team-handling duties immediately inside your AMS so that you don’t must depend on spreadsheets, shared folders, or exterior portals.
We work inside platforms like AMS360, Utilized Epic, Hawksoft, and more-so you’ll be able to assign work similar to you’ll to an inner workforce member.
Discover full companies on our Normal Agent Assist web page.
What We Deal with for Companies
Our workforce helps:
- Certificates of Insurance coverage (COI) processing
- Endorsement requests
- FNOL consumption and logging
- Renewal prep
- Obtain matching and reconciliation
- Coverage doc administration
- Assertion dealing with and invoicing
Want extra specialised help? We additionally help with submission prep, audit follow-ups, and accounting workflows.
Discover our COI Processing Assist and Endorsement Processing options.
Take a look at Case: COIs With out the Chaos
Consumer: Regional industrial strains company with 15+ CSRs
Downside: Dealing with 100+ COIs per day with fixed rework, delays, and producer complaints
Resolution:
- Selectsys embedded 2 devoted COI processors immediately into their AMS
- COIs routed through inner CSR task guidelines
- Turnaround SLAs established: <2 hours for same-day COIs
Outcomes:
- 75% sooner COI turnaround
- Inner CSRs freed up for renewals and servicing
- Complaints dropped by 90% inside 30 days
Why Outsourcing Works (When Accomplished Proper)
Most company leaders hesitate to outsource as a result of they’ve seen it completed wrong-offshore assistants working in shared Google Sheets or needing fixed handholding.
With Selectsys, the mannequin is totally different:
- We work inside your AMS
- You get named, devoted workers
- Flat-rate pricing, no hourly clock
- We align to your inner course of, not the opposite approach round
Learn the way we help Retail Insurance coverage Companies.
FAQs
Do I would like to vary my present AMS or workflow?
No. We work inside your system (AMS360, Epic, and so on.) and adapt to your present course of.
Are the workers full-time or project-based?
You get devoted workers assigned to your account, obtainable each day similar to inner staff.
What’s included in onboarding?
We doc your course of, run a dry run, after which go dwell. Most businesses are up and operating in 5–7 days.
Is there a long-term contract?
No. Month-to-month, with the primary month free for many engagements.
Can you’re employed immediately with our carriers or distributors?
Sure, if wanted. We routinely talk with carriers to acquire lacking information or resolve obtain points.
Last Ideas
Again workplace quantity shouldn’t cease you from rising your company. With Selectsys, you get a ready-to-go workforce that works inside your system, understands insurance coverage, and delivers outcomes.
Able to liberate your inner workforce? Let’s speak.
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